Privacy and Cookie Policy - Alan Watkins Motor Repairs

Introduction

At Alan Watkins Motor Repairs, we are committed to protecting the privacy and confidentiality of our website visitors and customers. This Privacy and Cookie Policy outlines how we collect, use, and safeguard your personal information, as well as how we use cookies on our website. Please read this policy carefully to understand our practices regarding your personal data and cookies.

Information Collection

a. We may collect personal information from you when you visit our website or interact with us. The types of information we may collect include: Contact information (such as name, address, email address, and telephone number)

b. Vehicle details (such as make, model, registration number), service history and repair records, payment information (such as credit card details), and communications and correspondence with us.

Use of Information

a. We collect and use your personal information for the following purposes:

To provide and deliver our services, including scheduling appointments, performing repairs, and communicating with you regarding your vehicle. To process payments and manage billing. To respond to your inquiries, requests, and provide customer support. To send you service-related notifications, updates, and promotional offers (with your consent). To improve our website, services, and customer experience. To comply with legal obligations and protect our rights.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can guarantee 100% security. You acknowledge that any information you provide us is at your own risk.

Your Rights

You have certain rights regarding your personal information, including the right to access, rectify, or erase your data. You may also have the right to object to or restrict certain data processing activities. To exercise your rights or make inquiries about your personal data, please contact us using the information provided at the end of this Privacy Policy.

Cookie Policy

We use cookies on our website to enhance your browsing experience and provide you with personalized content. Cookies are small files that are stored on your device when you visit a website. These files allow us to recognize your device and collect certain information.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the basic functionality of our website, such as navigation and access to secure areas.
  • Performance Cookies: These cookies help us understand how visitors use our website by collecting information about page visits, traffic sources, and other metrics. This data helps us improve the performance of our website.
  • Functional Cookies: These cookies remember your preferences (such as language or region) to provide a more personalized experience.
  • Marketing Cookies: These cookies may be used to deliver personalized advertisements based on your browsing activity and interests.

Your Cookie Preferences

You can manage your cookie preferences by adjusting your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling cookies may affect the functionality of our website and limit your experience.

Third-Party Cookies

We may also use third-party cookies (such as Google Analytics) to gather information about your use of our website. These cookies are subject to the privacy policies of the third-party service providers, and we encourage you to review those policies.

External Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of those websites when visiting them.

Changes to the Privacy and Cookie Policy

We reserve the right to modify or update this Privacy and Cookie Policy from time to time. Any changes will be effective when posted on our website. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy and Cookie Policy or the handling of your personal information, please contact us at:
Alan Watkins Motor Repairs
2 Darby Cl, Cheney Manor Ind Estate, Swindon SN2 2PN
Phone Number: 01793 613001
Email Address: alanwatkinsmotorrepairs@live.co.uk

By using our website or availing our services, you consent to the collection, use, processing of your personal information, and the use of cookies as described in this Privacy and Cookie Policy.

Last Update: 01/10/24